Resolved -
The HOUIX sessions have remained stable and we will call this issue resolved for now. We will continue to monitor as always and start a new incident if required.
Jul 19, 01:32 EDT
Monitoring -
We're now seeing reestablished sessions over HOUIX. Given the length of the outage, we're going to monitor for some time to ensure that things remain stable.
Jul 18, 23:43 EDT
Update -
We still have no update on this issue, and will no longer update this issue until it is resolved or we have additional information to share. Thanks for your patience.
Jun 26, 20:02 EDT
Update -
We're still unaware of any change to the current situation with HOUIX.
Jun 25, 20:23 EDT
Update -
We're still awaiting further information regarding this outage.
Jun 24, 13:41 EDT
Update -
We continue to have no further information other than the fact that the issue likely stems from an Arelion wave connecting the extension & main switch.
Jun 23, 18:32 EDT
Update -
We're still awaiting an update on this situation.
Jun 22, 13:29 EDT
Update -
We have no further update on this situation. Connectivity remains down.
Jun 22, 02:09 EDT
Identified -
We continue to see issues with connectivity to the core HOUIX switch which is resulting in loss of sessions with the route server. This has no impact to any services with the exception of potentially less optimal routing.
Jun 21, 12:43 EDT