Resolved -
Services have been restored. Thanks for your patience!
Jun 12, 11:54 EDT
Update -
Power has returned on site and we are in the process of bringing systems back online.
Jun 12, 11:41 EDT
Update -
We are still awaiting information from the local utility. The outage status has changed from assessing to working and back to assessing, with no ETR, so we are unsure at this juncture what the status of repairs are. There is widespread wind damage in the area due to the severe weather last night which is likely inhibiting quick repairs.
Jun 12, 10:30 EDT
Update -
As of this morning, the local utility is still “assessing condition” and has provided no ETR.
Jun 12, 06:56 EDT
Update -
Our UPSs have exhausted their batteries and the on-prem environment is now offline. We are awaiting updates from the local utility.
Jun 11, 23:08 EDT
Identified -
The on prem site is experiencing a power outage due to severe storms in the area. We are preemptively opening this incident as UPSs are currently active but will likely run down.
Jun 11, 22:57 EDT