Resolved -
All services are restored. Thank you for your patience!
May 21, 02:04 EDT
Monitoring -
The on-premise environment has been restored and we are monitoring for stability.
May 21, 01:53 EDT
Update -
Power has been restored and we are working to boot the environment.
May 21, 01:46 EDT
Update -
We are still awaiting further updates from the local utility on the estimated restoration time and are continuing to monitor for power restoration.
May 21, 00:22 EDT
Update -
The UPS batteries have run low and the on-premise environment has completed a controlled shutdown. On-premise services will be inaccessible.
The local utility has acknowledged the outage with an initial restoration estimate of 4am.
May 20, 23:26 EDT
Identified -
There is currently a power outage affecting the on-premise environment, and we are currently running on UPS power. The outage is lasting longer than a few minutes, so we are preemptively creating an incident in the event that the on-premise environment loses power.
May 20, 23:08 EDT