We are still continuing to monitor some slight jitter, but latency has fallen back into typical ranges, so we are calling this incident resolved for now. Thank you for your patience!
Posted Jun 13, 2026 - 00:52 EDT
Update
Connectivity is up, however we are seeing abnormal amounts of jitter and latency on the path. We don't anticipate that this will be noticeable, but we are continuing to monitor.
Posted Jun 13, 2026 - 00:41 EDT
Monitoring
Connectivity has returned and we are monitoring for stability.
Posted Jun 13, 2026 - 00:35 EDT
Update
We’re receiving conflicting reports of a possible 12:20am ET ETR, but we have not seen any signs of recovery yet.
Posted Jun 13, 2026 - 00:10 EDT
Identified
The upstream has provided an ETR of 12:16am ET.
Posted Jun 12, 2026 - 22:53 EDT
Investigating
The upstream provider for the on-prem environment appears to be having an outage. Services are running but inaccessible at this time. We are seeking further info.
Posted Jun 12, 2026 - 22:08 EDT
This incident affected: Hosted Services (GitLab, Grafana/Prometheus Monitoring) and Hosts/PoPs (Eveland - Elkhart, IN, GitLab - Elkhart, IN, Kaneshiro - Elkhart, IN, Penrose - Elkhart, IN).