On-Prem Power Outage

Incident Report for Kazehana Networks

Resolved

We've rebooted the affected hardware and all services are restored. We apologize for the brief outage. It is still on our roadmap to remove the GFCI device from the power path for the on-prem environment, as it is not required in its current location. Regardless, thank you for your patience.

Posted Sep 03, 2024 - 00:35 EDT

Identified

A faulty GFCI trip in the on-prem environment has resulted in the shutdown of our hypervisors. Networking equipment is operational. We are working to restore the hypervisors.

Posted Sep 03, 2024 - 00:29 EDT

This incident affected: Hosted Services (GitLab, Grafana/Prometheus Monitoring) and Hosts/PoPs (Eveland - Elkhart, IN, GitLab - Elkhart, IN, Kaneshiro - Elkhart, IN, Penrose - Elkhart, IN).